Support and sales chat.

Customers get answers from your business pages and files. Review what the agent cannot answer, then add the missing information.

Create a free agent

Free includes 100 agent replies per month.

A business owner and visitor discuss products beside an online shop.
Sample support and sales chatsFixed example
M
Morrow StudioMorrow Studio agent
Online

Today

How long does shipping take?
M
In-stock orders leave the studio within two business days. Most US deliveries arrive within 3 to 5 business days.
From Shipping and returns

This sample uses fixed answers from a sample business. Ask the Anitilo guide about the product.

Customer supportProduct questionsSales conversations

Answers link to a data source.

Add the pages, documents, and answers your team trusts. The agent replies from that material and leaves gaps for your team to review. See all features

Business pages and text documents feed a cited chat reply, while unanswered questions go to review.
Conversation

Answers with a cited data source

VISITOR

Do I need experience to join the workshop?

AGENT REPLY

No. The workshop starts with the basics, and you do not need previous experience.

Data source: Workshop guide
Review queue

Missing answers stay visible

Needs your answer1
Can I change my class date?Not covered by current data sources
Add a Q&A to improve the next reply
Knowledge

Each agent has its own data sources

WWorkshop guideWebsite pageReady
QClass date changesQuestion and answerReady
Data sources for Morrow Studio

One agent for support and sales.

Use separate agents for different websites or give one agent support and sales data sources. Each business has its own content and chat settings.

A shop owner helps a visitor choose among products through an online chat.

Add the information you already have

Import public pages from a sitemap, upload a document or text file, paste business information, or add question and answer pairs.

Put the chat where customers need it

Copy the agent's install script to your website. The conversation opens in an isolated frame.

Review the questions it could not answer

Add the missing information once, so future replies can use it.

For your team

See what needs your attention.

Review email drafts and recurring questions. Give visitors a way to request human follow-up, and see sales contacts only after they consent.

An owner reviews recurring questions, an email draft, and a consented contact.
Insights

Find recurring customer questions.

Customer questionsExample
Pricing7 chats

9 matching visitor questions

Each theme shows distinct chats and matching questions separately.

Email

Review replies before they go out.

Email inboxExample
Workshop scheduleDraft

Could you tell me when the next workshop starts?

Suggested reply uses this agent's Data Sources.

Email needs a verified receiving domain and provider setup. Replies start as drafts.

Sales follow-up

Keep consented leads with their chats.

Workshop programExample
Contact requestedVisitor asked to speak with the team
Consent recordedNew

Contact details are saved only after a visitor submits the form and agrees to follow-up.

Add the chat to your site.

Follow a platform-specific setup guide. Free includes 100 agent replies per month.

A chat install script copied into a website.

Choose a monthly reply limit.

The monthly reply limit is shared by every agent in a business. A reply from the website widget or connected email uses one credit, including an unanswered fallback.

Several agents draw replies from one shared monthly pool.

Free

$0/ month

Up to 100 agent replies per month.

No charge.

Start free

Scale

$195/ month

Up to 10,000 agent replies per month.

For teams with more conversations.

Every plan supports sales and support, replies in the visitor's language, and logs questions the data sources do not cover.

Paid plan checkout is not active yet. How reply credits work

Give every visitor a way to ask.

A visitor approaches an open online shop with a chat bubble.