One agent that
Knows your Business.
Everything Anitilo does today, from the Data Sources it reads to the follow-up it hands back to your team.
01 Data Sources
Teach the agent from what you already have.
Data Sources
+ New Data Source
Website pages
Import pages from a URL or sitemap. Imports run in the background, show progress, and refresh weekly.
Files
Upload PDF, DOCX, TXT, Markdown, or CSV files. Anitilo keeps the extracted text, not the file.
Text and Q&A
Paste product and policy details, or add question and answer pairs for things customers ask often.
AI drafts you approve
Turn rough notes into Q&A pairs or revise a saved source. Nothing is saved until you review it.
02 Answers
Replies grounded in your content.
Conversations
Chat with Visitor English
How long does shipping take?
In-stock orders leave the studio within two business days. Most US deliveries arrive within 3 to 5 business days.
From Shipping and returns
Answers from your Data Sources
The agent searches the selected agent's Data Sources and answers from them, with follow-up context.
The visitor's language
Visitors ask in their own language and get a reply in it, including right-to-left scripts.
Unanswered stays visible
When your content does not cover a question, the agent says so and the question is marked for review.
Optional citations
Choose which Data Sources visitors can see cited under a reply.
03 Website chat
A chat bubble that fits your site.
Chat appearance
- Accent color
- #0075DE
- Logo
- M morrow-logo.png
- Welcome message
- Hi! Ask about shipping, returns, or workshops.
- Suggested questions
- How long does shipping take?Do workshops include materials?Can I change my class date?
<script src=".../chat-widget.js?agent=..." async></script>One script per agent
Copy the agent's install script into your site. The chat opens in an isolated frame.
Your color and logo
Set an accent color, a logo, a welcome message, and up to four suggested questions.
Streaming replies
Answers appear as they are written, and recent chats stay open for the current browser tab.
Test chat
Try the agent from its page with unsaved settings. Test chats use no reply credits.
04 Review
Find the gaps and fix them once.
Conversation history
Read every chat with the Data Sources each reply searched and the guidance version it used.
Fix a reply
Save an approved answer, add or edit a text Data Source, or change the guidance, then test it on the original question.
Insights
See answered and unanswered replies, answer rate, and repeated question themes over 30 days.
Versioned guidance
Response guidance keeps a history of who changed it and when.
05 Follow-up
Hand off to your team when it matters.
Could you tell me when the next workshop starts?
The next printmaking workshop dates are listed on the workshops page...
Follow-up requests
After an unanswered reply, visitors can leave a request that is emailed to the business owner.
Consented sales leads
Sales agents can collect contact details after a clear request and the visitor's consent.
Email inbox
Give an agent a service inbox. Replies start as drafts. This needs a verified receiving domain.
06 Business
Built for a small team.
Agents
Team
Several agents
Run separate agents for different sites, or split support and sales into their own agents.
Team roles
Invite admins and members, and switch between businesses.
Your data
Export business data, choose a conversation retention period, and see monthly usage.
Try it on your own pages.
Free includes 100 agent replies a month, and test chats use no reply credits.